My WakeHealth patient portal is an easy, free and safe way for you to quickly access all the information that you should be able to handle in regards to your regular medical care. You can:
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Manage your appointments and schedule. As the administrator of the my WakeHealth portal, you will have the ability to:
Access your health records. To be able to do this, you will need the my WakeHealth account access software. This is a desktop application and works with most web browsers. Once you have it installed and running, you can log in and access your health information via the my WakeHealth portal by clicking on "My Account" located in the upper right corner of your screen.
How Do I Access My WakeMed Account?
Get test results directly from your electronic health records. This is also available through the my WakeHealth account portal. Once you log in, you will get to see your test results directly from your electronic health records. The results are sent to your phone via text messages or email.
Request prescription renewals on your phone. You will be required to complete a short application on your my WakeMed by phone. Once you complete the application, you will be able to log in to the my WakeMed portal to update your test results, your history and other pertinent information. If you need to update medications, you will need to speak with your primary care physician first to make sure you are allowed to do so.
Access your private health library. If you have purchased a product that requires an activation code to access your medical record, your my WakeMed provider can assist you with activating the code. This way, your information remains safe even if you forget the activation code. For example, if you purchase the My Pillow Pets Dogs ebook, the interactive book for your dog, the activation code cannot be forgotten. Your ebook will then remain safely stored in your my WakeMed account and you will still be able to access your veterinarian's telephone number, your test results, and other important information.
View and print your my WakeMed health information. If you forget the activation code, you will be required to enter it on your my WakeMed pbx system. However, you will still be able to view your most recent health information including test results, prescriptions, immunizations, appointment reminders, notes, and other pertinent information. In addition, if you subscribe to a my WakeMed health plan, you may be automatically emailed any new items that are sent to your my WakeMed account.
Use your personal computer or laptop. You should always connect your computer directly to your my WakeFx board or router. If your computer is not connected directly to a router, do not connect it through a proxy. You should also use an up-to-date browser to access the my WakeFx web site, including but not limited to Internet Explorer, Firefox, Safari, Google Chrome, and others.
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